Direct to Patient Pharmacy Services

We build leading direct to patient (DTP) access and adherence programs for small and mid-sized pharmaceutical manufacturers.

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Turn Access Barriers Into Filled Prescriptions with Direct-to-Patient Solutions

We got beyond fulfillment — we partner with small and mid-sized pharmaceutical manufacturers to design custom, cost-effective programs that improve patient access and drive financial results. Whether optimizing an existing program or building one from the ground up, we create scalable direct-to-patient solutions designed for impact.

Direct-to-Patient (D2P) Cash Programs

Patient Assistance Programs (PAP)

Contracted Mail-order Pharmacy Services

Launch Programs and Cost-Saving Initiatives

Custom Access & Adherence Solutions

Direct to Patient Cash Programs

Patient Assistance Programs (PAP)

Contracted Mail-order Pharmacy Services

Launch Programs and Cost-Saving Initiatives

Custom Access & Adherence Solutions

Direct to Patient Cash Programs

Patient Assistance Programs (PAP)

Contracted Mail-order Pharmacy Services

Launch Programs and Cost-Saving Initiatives

Custom Access & Adherence Solutions

smiling happily caregiver hugging her old

92%

PAP Approval Rate

96%

Patient Satisfaction

95%

Same-Day Fill

92%

PAP Approval Rate

96%

Patient Satisfaction

95%

Same-Day Fill

92%

PAP Approval Rate

96%

Patient Satisfaction

95%

Same-Day Fill

92%

PAP Approval Rate

96%

Patient Satisfaction

95%

Same-Day Fill

Why Direct to Patient?

Emerging and mid-sized pharmaceutical manufacturers operate in a complex access environment—where limited distribution, payer delays, onboarding friction, and high hub costs can stand in the way of timely therapy access. Our approach removes these barriers, enabling faster and more affordable care, better patient outcomes, and bottom-line impact.

Lower abandonment rates

Faster time-to-therapy

Faster therapy starts

Faster time-to-therapy

Better adherence and retention

Direct program visibility and cost control

Compress and stabilize gross to net (GTN)

Capabilities

Our unique capabilities allow manufacturers to add direct to patient channels with ease, clarity and scale.

Nationally Licensed

Licensed dispensing in all 50 states allows patients affordable and compliant access, wherever they are.

Integrated Facility

7,000 sq. ft. integrated call center, fulfillment center and warehouse means better accuracy and faster dispensing.

Fast, Flexible Shipping

Our central US location means fast shipping to all 50 states. Overnight, 2 day, or standard mail.

Leading Customer Service

Our human-driven patient engagement creates happy patients and better adherance.

Same Day Dispensing

We process hundreds of prescriptions per day, ensuring your patients get their medications fast.

Cold Chain & CRT

Cold chain and controlled room temperature (CRT) capabilities to meet your therapy's requirements.

Integrated Patient Support

Patient onboarding and counseling, refill management, adherence outreach, 24/7/365 pharmacist-on-call, and more.

Simple, Transparent Fees

We eliminate unnecessary complexity with a clear, predictable fee structure—giving you full visibility and confidence in your D2P channel.

Data & Advanced Reporting

Comprehensive data and analyics reporting including despensing, prescriber, and adherence detail.

Capabilities

Our unique capabilities allow manufacturers to add direct to patient channels with ease, clarity and scale.

Nationally Licensed

Licensed dispensing in all 50 states allows patients affordable and compliant access, wherever they are.

Integrated Facility

7,000 sq. ft. integrated call center, fulfillment center and warehouse means better accuracy and faster dispensing.

Fast, Flexible Shipping

Our central US location means fast shipping to all 50 states. Overnight, 2 day, or standard mail.

Leading Customer Service

Our human-driven patient engagement creates happy patients and better adherance.

Same Day Dispensing

We process hundreds of prescriptions per day, ensuring your patients get their medications fast.

Cold Chain & CRT

Cold chain and controlled room temperature (CRT) capabilities to meet your therapy's requirements.

Integrated Patient Support

Patient onboarding and counseling, refill management, adherence outreach, 24/7/365 pharmacist-on-call, and more.

Simple, Transparent Fees

We eliminate unnecessary complexity with a clear, predictable fee structure—giving you full visibility and confidence in your D2P channel.

Data & Advanced Reporting

Comprehensive data and analyics reporting including despensing, prescriber, and adherence detail.

Explore Direct to Patient Programs with Truax

Get in touch to discuss what a direct to patient program could look like for your organization.

Get in Touch